Customer Service

Order Status:

To check the status of your order, click here

Contact Alfax:

To speak to one of our furniture specialists, call 1-800-221-5710
For service after the sale, call 1-800-638-6015 (Monday through Friday)
To contact us via email, click here
To send us a fax, use 1-800-638-6445

Hours and Locations:

Our furniture specialists are available to take your calls during the following hours:
Monday through Friday: 7:30 am-9 pm Eastern
Saturday: 9 am-9 pm Eastern
Sunday: 9 am-7 pm Eastern
For service after the sale, call during these hours:
Monday through Friday: 7:30 am-9 pm Eastern

Alfax Furniture has regional sales offices in Dallas, Atlanta, Los Angeles and Milwaukee. Click here to see a list of our location addresses.

Request Free Catalog:

Alfax Furniture produces an industry-leading catalog with over 228 pages of essential, heavy duty furniture for schools, churches, and government offices. To request a free catalog, click here

Delivery

Small items ship via UPS or FedEx Ground. Larger items will be sent via Tailgate Delivery which requires the customer to assist in removing the item from the truck. Inside Delivery and basic set-up is also available for an additional cost – simply call for a quote.

Design Services:

If you are moving your office to a new location, remodeling, or simply adding new workspace; call Alfax Furniture to make it easy! Our professional design team will create a customized, 3D office-space rendering and provide a price quote for free. Simply call 1-800-221-5710 to get started!

Federal Government Customers:

While Alfax does not currently hold its own GSA contract, our sister company, National Business Furniture does. To view their complete selection of GSA-approved office furniture, visit the GSA Approved Items category. For information specific to federal government customers, click here.

Frequently Asked Questions:

To see answers to the most frequently asked questions, visit our FAQ section