AlfaxFurniture.com is dedicated to protecting the privacy of our customers and others who visit our website. This statement reveals our practices on collecting and distributing information and clarifies how we use and protect personal identifiable information that we obtain from our website.

Types of Information Collected

Personal Information

AlfaxFurniture.com uses personal information so that we may better understand your needs and interests and provide superior service. On AlfaxFurniture.com, you can order products, order samples or request information. On these pages, you may need to include your name, address, phone number, email address, billing and shipping information and credit card information. We may also ask you to provide us with optional information dealing with your personal or professional interests, demographics, and previous experiences with our company so that we may personalize our websites, services and communications and improve upon them.

Non-personal Information (Cookies, etc.)

When you visit our site, we anonymously collect system information about your computer, such as the IP address. Cookies are small files put on your hard drive by a website. They act as a distinctive identifier for your computer, but cannot be used to recognize any individual. We use cookies to understand how our customers access our site, how often they access our site and whether or not they completed a purchase. We use this information for internal reporting and to enhance the experience of our customers at our website.

How Do We Protect the Security of Your Information?

If you enter your credit card information to purchase items from AlfaxFurniture.com, that information is encrypted and protected with industry standard encryption software. Secure Socket Layer technology (SSL) is used to guard such information and assure you that credit card transactions are secure.

We protect our databases using numerous physical, technical and procedural measures and restrict access to your information by unauthorized persons. Our information systems are preserved behind a software firewall to separate them from access by other networks connected to the Internet. All information transmitted through AlfaxFurniture.com is maintained on our secure server. Secure Sockets Layer (SSL) technology is the electronic commerce standard for securing information as it is sent over the Internet. SSL technology is formulated to encrypt your information, and thus prevent an unauthorized party from viewing and downloading this material. Your web browser should display a web address with an "https" prefix, signifying that the SSL technology is functioning when using specific portions of our site (such as the checkout process).

You can click on the VeriSign logo below to verify that our SSL Certificate is valid.

     

Is Information Shared with Third Parties?

AlfaxFurniture.com has been able to grow and expand its product line with its direct marketing efforts. In order to reach customers who would benefit from our products we do rent other companies' customer lists and, in turn, we occasionally rent our customer list to carefully selected companies. Information shared in this process consists only of company name and address. AlfaxFurniture.com does not rent or sell email addresses or phone numbers. Your email address and phone number will only be used for order confirmations, to communicate about your order and for the company's email newsletters. We appreciate your business and want to keep you as a valued customer of AlfaxFurniture.com. If you would prefer we not share your information with other companies, please email us (please allow 4 – 6 weeks for this process). If you would like to opt-out of receiving our email newsletters, please email us.

We also provide your information to trustworthy organizations that assist in completing your order. These organizations include companies that validate and process credit card transactions, deliver your packages, schedule and perform product installations and manage service programs. It is possible that we may share your information with companies who help us analyze sales data, maintain our records, and provide other services for AlfaxFurniture.com . We may also disclose your information to companies that act on our behalf and at our guidance to inform you of other AlfaxFurniture.com products and services. These companies may conduct customer satisfaction surveys and manage additional customer services and benefits for us. These third parties are only authorized to use your information to execute their contractually assigned functions.

Opting-Out (Unsubscribing)

If you would prefer to be excluded from the customer list that we occasionally rent to other companies, please email us (please allow 4 – 6 weeks for this process). To opt-out of receiving emails from us containing promotions and product updates, please email us. If you no longer wish to receive our catalog or want to reduce the number of times per year you receive it, please submit our online form.

Children's Online Policy

It is the duty of AlfaxFurniture.com to safeguard the online privacy of all its visitors, including children. We do not knowingly collect information about children or sell products to children. In compliance with the Children's Online Privacy Protection Act, we will not consciously gather any information from children under the age of 13. If you are under the age of 13, you must have a parent or guardian aid you in using AlfaxFurniture.com.

Who Should I Contact for More Information?

If you have any questions regarding the privacy statement, the practices of this website, or your interactions with this site, please contact us by email , by phone at 1-800-221-5710, or in writing to:

Alfax Furniture
13901 Midway Road
Suite 102-428
Farmers Branch, TX 75244